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Pawzitively Polite

Animal Behaviour Consulting and Training

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Policies

Personal Information

We take personal information very seriously and will never sell your information to a third party. Your information will only be used to ensure you receive the best service possible.

Payments

Payment is due in full prior to the first class or consultation unless, arrangements have been made in advance. Payment is accepted through PayPal or e-transfer.

Cancellations

Group Classes:

  • Missed classes will not be refunded or rescheduled.
  • A full refund will be provided for withdrawal from a group class at least 5 business days prior to the first class.
  • A 50% refund will be provided for withdrawals from a group class with less than 5 business days notice before the first class.
  • Withdrawal from a group class on the day of the first class or after will receive a refund minus $125/class that has passed, to a maximum of the full cost of the group session.

Private Classes:

  • Classes that are missed or cancelled with less than 24 hours notice will not be refunded or rescheduled.
  • Classes cancelled with more than 24 hours notice will be rescheduled once. A maximum of two classes may be reschedule for any package of lessons.
  • Chronic cancelling or rescheduling of single appointments may lead to termination of services without a refund.

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We’d love to hear from you:

438-923-5958
natasha@pawzitivelypolite.com

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